Front of House Lead
Pizzeria Florian
About the business
Nationally recognized pizzeria with counter and table service serving artisan pizzas, salads, and small plates.
About the job
Join the Leadership Team at Pizzeria Florian!
Pizzeria Florian is seeking an experienced, hospitality-driven Front of House Lead to oversee our dining room operations and help deliver an exceptional guest experience. This is an excellent opportunity for a seasoned restaurant professional who thrives on building strong teams, maintaining high service standards, and leading by example.
We're looking for someone who is organized, confident, and passionate about hospitality. The ideal candidate has previous restaurant management or supervisory experience and is comfortable balancing leadership responsibilities with hands-on service during busy shifts.
Why You'll Love This Position:
Less than 40 hours per week with a consistent schedule
Three days off every week to support work-life balance
No late nights—enjoy a restaurant career without closing at midnight
Paid time off
Employee discounts
Paid training
Responsibilities:
Lead and supervise front of house operations during service
Coach, motivate, and support the front of house team
Deliver an exceptional guest experience and promptly resolve customer concerns
Ensure service standards, cleanliness, and operational excellence are consistently maintained
Coordinate with kitchen leadership to ensure efficient service
Assist with scheduling, training, and onboarding team members
Oversee cash handling, POS operations, and end-of-shift procedures
Oversee beer, wine, and cocktail program
Qualifications:
3+ years of restaurant experience with supervisory or management responsibilities preferred
Proven ability to lead a team in a fast-paced, high-volume environment
Outstanding communication and customer service skills
Experience with POS systems and restaurant operations
Strong organizational skills with the ability to multitask and prioritize effectively
Beer, wine, and cocktail knowledge is necessary
If you're an experienced hospitality professional looking for a leadership role that values both operational excellence and work-life balance, we'd love to hear from you.
Please do not contact the restaurant regarding the status of your application. Due to the volume of applications, only candidates whose qualifications closely match our needs will be contacted.
Benefits:
401(k)
401(k) matching
Employee discount
Paid time off
Paid training
Work Location: In person
Details
- Category
- Food & Hospitality
- Location
- East Aurora
- Employment type
- Full-time
- Schedule
- Wednesday - Saturday
- Pay
- $28-$32/hour
Application instructions
Please send a resume to rootedfoodsllc@gmail.com
Remember that Small Business Jobs WNY is not involved in the hiring process. Please reach out to Pizzeria Florian directly.
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